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TeleTech to employ over 300 people in Jonesboro

More jobs coming to Jonesboro.  Grand opening ceremonies took place at the site of the new TeleTech call center in Jonesboro. TeleTech’s call center will be used to provide support for the health insurance industry.  Those working at the center will help patients as they deal with claims and how to choose the right plans.  Located where StarTech used to be at on Caraway Road in Jonesboro, TeleTech officials excited those in attendance by announcing they would be hiring more than the 100 people initially brought on to the company.  Senior Vice President of TeleTech Todd Baxter.

“It was no secret that our initial commitment to the community was 150 jobs.  That is what we announced when we said we were going to come here,” said Baxter.  “I am pleased to tell you today that we reached agreements with another healthcare partner.  So, we are going to grow to over 300 employees by January first.” 

Members of the community and some of the 100 employees that have already been hired erupted in applause when that announcement was made.  Baxter continued, “We have a lot of opportunities to continue to grow, and we could grow even more than 300 employees in the future.  We believe this is what the market can support.”

Executive Director of the Arkansas Department of Economic Development Grant Tennille commented on the news yesterday.

“This kind of employment is a great fit for so many different people.  That is really our goal.  When we look for deals, we look for the opportunity to get Arkansans employed.  That is why we are here today. I want to thank everybody at TeleTech for their faith.  I can promise you there are hardworking people who are diligent and friendly, which is exactly what you need in your business.  You will get that in Jonesboro.”

TeleTech officials said many of the 100 workers that have already been hired are being trained.  Job fairs will take place today and tomorrow from 10 a.m. to 4 p.m. to continue to fill openings.

Johnathan Reaves is the News Director for KASU Public Radio. As part of an Air Force Family, he moved to Arkansas from Minot, North Dakota in 1986. He was first bitten by the radio bug after he graduated from Gosnell High School in 1992. While working on his undergraduate degree, he worked at KOSE, a small 1,000 watt AM commercial station in Osceola, Arkansas. Upon graduation from Arkansas State University in 1996 with a degree in Radio-Television Broadcast News, he decided that he wanted to stay in radio news. He moved to Stuttgart, Arkansas and worked for East Arkansas Broadcasters as news director and was there for 16 years.